Refund Policy
Digital subscriptions are delivered instantly, so refunds are handled case by case.
Replacements first
If a subscription stops working within its paid duration, message us on WhatsApp with your order details. We will attempt a fix or replacement first.
When a refund applies
A refund may be issued if we are unable to deliver your order, or unable to provide a working replacement for a plan you already paid for.
When a refund does not apply
Refunds are not available where the subscription was delivered and working, where account rules were broken, or where login details were shared with others.
How to request
Send your order details and a description of the issue on WhatsApp. We will review and reply with the outcome.